We at heavenly scent think that it's best when you can get all your gifts in one place! So here in our little Darlington based shop we try to stock a large range of gifts for all occasions, which are lovely to have delivered along with your flowers or equally as nice on there own. We are always getting new stock in so it's worth coming in and having a look around!
Refund Policy: On returning of our gifts we only offer a exchange or a credit note to the value of the purchase price. Refund of fresh flowers will only be giving if we are contacted and informed within 24 hours of you receiving the product. A refund will only be giving if we can not replace the damaged flowers or arrangement.
Cancellation: For fresh flower cancellation has to be within two days prior delivery and there is no cancellation for pre-ordered funeral flowers unfortunately.
Important Additonal Information:
Please don't forget to add important information that you would like the florist to know for any orders that are placed and please try to remember to leave a contact number for yourselves and any card message to go with your purchase in the order and delivery comments box at the bottom of the payment page, contact number must be for yourself incase the florist needs to get in touch regarding the order. Many thanks and Happy Shopping. :)
Heavenly Scent Florist
Or use our contact form.
Orders must be placed before 12.00pm to guarantee same day delivery.
Temporary Lockdown Business Hours:
Monday - Saturday:
9am - 3pm
Monday - Friday
9am - 5-00pm
9am -4 -00pm
Phone lines are open every day from 7.00am until 8pm for orders and enquieries.
Closed bank holiday Mondays.